Recently, I have been quite preoccupied with problems encountered at work. A few months ago, I was given a proposal to change our existing internet provider to a new player in the market. As we have been facing many unresolved problems with our current supplier, the opportunity to consider an alternative was like a breath of fresh air.
After much praying and seeking the Lord, I felt that we should give this new player a chance. This would involve considerable risks on our side as more than half of our customers will be utilizing the new services provided and I am sure that there will be oppositions from them. Therefore, as with every new venture, I expect some teething problems but not to the extent that I had perceived. Soon, I was informed that students had been complaining about us on their blogs and facebooks. Complain forms piled up quicker than we could resolve them. Efforts to resolve complaints had been futile. Advice from the new supplier didn’t work.
Not long after that, I found myself awake at night, chasing endless trains of thoughts. At one point, I even thought that I had heard God wrongly about taking up the proposal. A few nights ago, I was going through the same roller coaster ride when out of nowhere, I could hear a still small voice telling me “Fee, why don’t you talk to the supplier again, telling them that you can’t seem to implement their internet service?” “But Lord, that’s not within their scope of service, I will be asking them for an extra mile, which they might not give due to legal implications. But I guess there is no harm trying.” I replied.
The next day, I called T and explained to him again, that we are facing more problems that we could handle. Almost immediately, he said he would bring his technicians and troubleshoot the problems with us. The team came yesterday and went on to investigate the connections at some of our problematic houses. Throughout this time, I prayed that this group of experts could identify and solve the issues at hand. Then to my greatest relief, at the end of day, they came back and informed me that there were some cabling problems, which needed rectification from their side. Therefore, not only did they help me resolve at least part of my problems, but they have also agreed not to charge my company for this entire period until the cables had been rectified! In addition to that, once they have resolved their side of the issues, they would come back again to help us look at our problems!
Well, I think that is a great milestone for us and for the team to take this extra mile, I have no doubt that there is divine intervention behind! As expected, I slept like a baby last night!
Hi Fee,
ReplyDeleteI see you had been busy. You did not write for quite a few weeks. I was wondering whether or not my last 2 comments had discouraged you. Hopefully, they have not.
Liz Mah {whom I believe you are acquainted with, through the net), at her latest blog entry on the Peace Dove (on http://lizadventure.blogspot.com/), quoted from Ps 121. In verses 1 & 2, it said, I lift up my eyes to the hills — where does my help come from? My help comes from the LORD, the Maker of heaven and earth.
Indeed, we can look to God for our help. God does grant us favor through men, which is your case here. Jesus, when He was on earth, He, even He, asked, that He may increase in wisdom, stature and favor with God. May you too be blessed of the Lord with increasing wisdom, stature and favor.
Anthony Chia
PS: Do consider upholding Liz Mah in prayer.
hi andrew
ReplyDeletethank you for your concern, i am indeed tied down with many mountains to climb at the moment.
take k